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   <title>Process Improvement Blog</title>
   <link>http://www.quality-improvement-matters.com/process-improvement-blog.html</link>
   <description>The Process Improvement Blog keeps you up to date regarding changes and additions to the quality-improvement-matters.com site.</description>
   <language>en-us</language>
   <category domain = "http://www.quality-improvement-matters.com/process-improvement-blog.html#">process improvement</category>
   <pubDate>Thu, 01 Apr 2010 15:39:58 GMT</pubDate>
   <lastBuildDate>Thu, 01 Apr 2010 15:39:58 GMT</lastBuildDate>
   <copyright>quality-improvement-matters.com</copyright>
   <item>
    <title>Six Sigma Master Black Belt</title>
    <link>http://www.quality-improvement-matters.com/master-black-belt.html</link>
    <description>The master black belt leads your six sigma program. Learn what&#39;s necessary to become a master black belt.</description>
    <pubDate>Tue, 19 Jan 2010 17:12:50 GMT</pubDate>
   </item>
   <item>
    <title>PDSA  Using the Deming Cycle</title>
    <link>http://www.quality-improvement-matters.com/pdsa.html</link>
    <description>Download our easy to understand synopsis of PDSA. This case study will help you understand how to effectively use PDSA within your organization</description>
    <pubDate>Mon, 26 Oct 2009 15:59:40 GMT</pubDate>
   </item>
   <item>
    <title>Six Sigma Certification</title>
    <link>http://www.quality-improvement-matters.com/six-sigma-certification.html</link>
    <description>Obtaining six sigma certification is a surefire way to prove you can use the six sigma tools. Get Certified to enhance your career.</description>
    <pubDate>Wed, 07 Oct 2009 15:07:43 GMT</pubDate>
   </item>
   <item>
    <title>Want to own an internet business? Think about SBI!</title>
    <link>http://www.quality-improvement-matters.com/about-sbi.html</link>
    <description>What&#39;s with the hype about SBI? We&#39;ll explain why we use it for nearly everything!</description>
    <pubDate>Tue, 22 Sep 2009 12:59:58 GMT</pubDate>
   </item>
   <item>
    <title>The COPQ Metric is Critical to Process Improvement</title>
    <link>http://www.quality-improvement-matters.com/copq-metric.html</link>
    <description>An article describing the importance of the copq metric when improving your processes.</description>
    <pubDate>Mon, 21 Sep 2009 13:06:03 GMT</pubDate>
   </item>
   <item>
    <title>Using the DMAIC process</title>
    <link>http://www.quality-improvement-matters.com/dmaic.html</link>
    <description>A detailed overview of the DMAIC process- find out how it works</description>
    <pubDate>Mon, 21 Sep 2009 12:23:58 GMT</pubDate>
   </item>
   <item>
    <title>Motivation and Appreciation Awards</title>
    <link>http://www.quality-improvement-matters.com/motivation-and-appreciation-awards.html</link>
    <description>Get your employees inspired and motivated. Make sure they&#39;re appreciated. Carpenter Group now offering the full line of motivation and appreciation awards from Successories products</description>
    <pubDate>Tue, 15 Sep 2009 18:34:53 GMT</pubDate>
   </item>
   <item>
    <title>Top Reasons to Select a Coach</title>
    <link>http://www.quality-improvement-matters.com/reasons-to-select-a-coach.html</link>
    <description>10 of the best reasons to select a life coach... determine if life coaching is for you.</description>
    <pubDate>Tue, 08 Sep 2009 17:12:49 GMT</pubDate>
   </item>
   <item>
    <title>What is a Life Coach</title>
    <link>http://www.quality-improvement-matters.com/what-is-a-life-coach.html</link>
    <description>Details what is a life coach, and describes Carpenter Group&#39;s coaching practice</description>
    <pubDate>Fri, 04 Sep 2009 19:15:12 GMT</pubDate>
   </item>
   <item>
    <title>Free Coaching Consultation</title>
    <link>http://www.quality-improvement-matters.com/free-coaching-consultation.html</link>
    <description>Carpenter Group offers you a free coaching consultation to determine if coaching can benefit you</description>
    <pubDate>Fri, 04 Sep 2009 19:05:09 GMT</pubDate>
   </item>
   <item>
    <title>DPMO</title>
    <link>http://www.quality-improvement-matters.com/dpmo.html</link>
    <description>The DPMO metric allows you to compare unlike processes. See how to calculate this valuable metric</description>
    <pubDate>Thu, 27 Aug 2009 09:08:11 GMT</pubDate>
   </item>
   <item>
    <title>Your Quality Management System - Benefit from its use</title>
    <link>http://www.quality-improvement-matters.com/quality-management-system.html</link>
    <description>Take your quality management system to the next level, use it to actually benefit your company!</description>
    <pubDate>Fri, 21 Aug 2009 16:55:55 GMT</pubDate>
   </item>
   <item>
    <title>What is ISO 9001</title>
    <link>http://www.quality-improvement-matters.com/what-is-iso-9001.html</link>
    <description>What is ISO 9001? A description of the history and background of the ISO 9001 standard</description>
    <pubDate>Fri, 21 Aug 2009 16:27:08 GMT</pubDate>
   </item>
   <item>
    <title>The Gantt Chart</title>
    <link>http://www.quality-improvement-matters.com/gantt-chart.html</link>
    <description> The Gantt Chart is a great project management tool. And it&#39;s value-priced too!</description>
    <pubDate>Fri, 17 Jul 2009 14:48:55 GMT</pubDate>
   </item>
   <item>
    <title>Internal Audit Schedule</title>
    <link>http://www.quality-improvement-matters.com/internal-audit-schedule.html</link>
    <description>Knowing how to create an internal audit schedule will keep your audit program on track</description>
    <pubDate>Mon, 13 Jul 2009 01:01:58 GMT</pubDate>
   </item>
   <item>
    <title>Calculate COPQ</title>
    <link>http://www.quality-improvement-matters.com/copq-calculate.html</link>
    <description>The calculation of COPQ is shown in this free example case study.</description>
    <pubDate>Wed, 10 Jun 2009 14:51:27 GMT</pubDate>
   </item>
   <item>
    <title>The Deming Cycle (PDSA or PDCA)</title>
    <link>http://www.quality-improvement-matters.com/deming-cycle.html</link>
    <description>The Deming Cycle, commonly known as PDCA and PDSA, is appropriate for many improvement opportunities.</description>
    <pubDate>Tue, 19 May 2009 17:55:54 GMT</pubDate>
   </item>
   <item>
    <title>8 Disciplines of Problem Solving</title>
    <link>http://www.quality-improvement-matters.com/8-disciplines-of-problem-solving.html</link>
    <description>How to use the 8 Disciplines of Problem Solving (8D) successfully in your organization.</description>
    <pubDate>Tue, 19 May 2009 17:49:25 GMT</pubDate>
   </item>
   <item>
    <title>Histogram</title>
    <link>http://www.quality-improvement-matters.com/histogram.html</link>
    <description>When to use a histogram...and a spreadsheet that does the work for you!</description>
    <pubDate>Tue, 19 May 2009 17:46:39 GMT</pubDate>
   </item>
   <item>
    <title>Internal Quality Auditor Training for ISO 9001</title>
    <link>http://www.quality-improvement-matters.com/internal-quality-auditor.html</link>
    <description>Our ISO 9001 Internal Quality Auditor Seminar has trained thousands of qualified auditors. Public Classes now forming!</description>
    <pubDate>Wed, 06 May 2009 11:28:37 GMT</pubDate>
   </item>
   <item>
    <title> Cost of Poor Quality -History</title>
    <link>http://www.quality-improvement-matters.com/costofpoorquality-history.html</link>
    <description>The history and formulation of cost of poor quality</description>
    <pubDate>Wed, 06 May 2009 11:18:22 GMT</pubDate>
   </item>
   <item>
    <title>The 5 Step Approach to Problem Solving</title>
    <link>http://www.quality-improvement-matters.com/5-step-approach.html</link>
    <description>Describes the 5 step approach to basic problem solving, similar to PDCA but a bit simpler.</description>
    <pubDate>Tue, 14 Apr 2009 11:48:45 GMT</pubDate>
   </item>
   <item>
    <title>Internal Audit Report</title>
    <link>http://www.quality-improvement-matters.com/internal-audit-report.html</link>
    <description>How to create an effective internal audit report and record an audit finding</description>
    <pubDate>Wed, 01 Apr 2009 00:23:31 GMT</pubDate>
   </item>
   <item>
    <title>Internal Audit Checklist</title>
    <link>http://www.quality-improvement-matters.com/internal-audit-checklist.html</link>
    <description>The creation of your internal audit checklist helps you perform effective internal audits</description>
    <pubDate>Wed, 01 Apr 2009 00:20:16 GMT</pubDate>
   </item>
   <item>
    <title>Root Cause Analysis</title>
    <link>http://www.quality-improvement-matters.com/root-cause-analysis.html</link>
    <description>Putting structure into root cause analysis saves your company money</description>
    <pubDate>Sun, 22 Mar 2009 21:00:25 GMT</pubDate>
   </item>
   <item>
    <title>Is Operator Error Your Root Cause?</title>
    <link>http://www.quality-improvement-matters.com/operator-error.html</link>
    <description>Why operator error probably isn&#39;t the cause of your problems!</description>
    <pubDate>Wed, 25 Feb 2009 17:50:35 GMT</pubDate>
   </item>
   <item>
    <title>Guidelines for Effective Brainstorming Sessions</title>
    <link>http://www.quality-improvement-matters.com/effective-brainstorming.html</link>
    <description>Follow these guidelines to ensure robust and effective brainstorming sessions.</description>
    <pubDate>Fri, 28 Nov 2008 14:32:52 GMT</pubDate>
   </item>
   <item>
    <title>Management Review</title>
    <link>http://www.quality-improvement-matters.com/management-review.html</link>
    <description>Management Review is the vital cog for creating value from your QMS.</description>
    <pubDate>Thu, 27 Nov 2008 11:10:36 GMT</pubDate>
   </item>
   <item>
    <title>Provide Training During a Slow Economy</title>
    <link>http://www.quality-improvement-matters.com/slow-economy-training.html</link>
    <description>Additional training provides great benefits during an economic downturn.</description>
    <pubDate>Sat, 26 Apr 2008 13:27:25 GMT</pubDate>
   </item>
   <item>
    <title>Internal Audit Procedure</title>
    <link>http://www.quality-improvement-matters.com/internal-audit-procedure.html</link>
    <description>What needs to be included in your internal audit procedure?</description>
    <pubDate>Tue, 15 Apr 2008 22:10:52 GMT</pubDate>
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